RAF Engineering Expertise & Dedication At Your Service

Bentley Group’s founder, Kevin Bentley, is a former RAF aircraft technician who worked on Tornado and Phantom aircraft. He established his Suffolk-based, family-run, oil boiler and heating specialist company, Plumbing Services, back in 1997. Kevin’s brought the same level of professionalism and integrity to his Plumbing Services customers, as he did serving in the RAF. It’s probably why Plumbing Services is the No.1 Plumber on myboilerservice for the third year running!

Kevin’s business and customer base has gone from strength to strength over the last 21 years. Bentley Oil Boilers & Heating has been added to Kevin’s original business, Plumbing Services, plus we now do air conditioning and air source heat pump installation and servicing, hence the Bentley Group. This provides customers in Suffolk, Norfolk, Essex, and Cambridgeshire with a one-stop shop – you can be sure that whatever your oil boiler, plumbing, heating, or air conditioning needs are, Bentley Group can help.


“Superb service! We are very pleased with the boiler service. The engineer was excellent in all respects, friendly, polite and explained what he was doing. The service was carried out with no fuss or mess and the boiler is running really well now. Will definitely be using this company again. Would recommend without hesitation, A+.”
James Whatling – 16/1/2018

Call us 24/7 on 07929 333356

About Bentley Group

Bentley Group is a family run business based in Suffolk. Offering a personal service, we care about what we do and we care about our customers.

Kevin Bentley started his business, Plumbing Services, in 1997. Over the last 21 years, Kevin and his team have become well respected oil boiler and heating specialists who work with the country’s leading manufacturers, carrying out repairs on their behalf as well as for the company’s own client list. Whilst Kevin named the business Plumbing Services, we are not just a team of ordinary plumbers. We are fully qualified engineers. Kevin served in the RAF as an aircraft technician working on Tornado and Phantom aircraft, for example. He and his team bring an RAF-like discipline and mindset to work and pride themselves on their professional knowledge, punctuality, cleanliness, and honesty. Above all, Bentley Group believes in providing good advice and great service, whether it’s your oil boiler, plumbing, heating or electrics that need our help.

We fix 95% of all breakdowns within an hour through a combination of our experience, our approach, and the extensive stock of parts we carry in our vans. Plus we provide a 12 month parts and labour warranty on everything we do.

We like to think all of this is why we get such great feedback and reviews. So no matter the size or complexity of the job, we’re always happy to help and are always just a quick phone call away.

Bentley Group's Key Features & Services
Whether you need a combination of our services or just one, below you can find a quick summary of what we cover and how we can help. Just click the + sign to see what we do.
Oil Boiler Specialists
  • Oil boiler servicing
  • Oil boiler breakdown and repairs
  • Oil boiler replacement and installations
  • Oil boiler commissioning
  • Power-flush
  • Oil tank replacement and repositioning
  • Oil tank inspections


  • OFTEC Registered
  • Fully Insured
  • Guarantee/Warranty
  • 24/7 Breakdown Response
  • 95% of boilers repaired in 1 hour
  • We cover all makes and models of oil boilers
  • 21 years experience in the business
  • Service Plan – includes annual service, unlimited call-outs per year, with unrestricted parts and labour.
    • Go to our oil boiler page now
    • Blockages
    • Water leaks
    • Installation of Outside taps
    • Water softener system installation
    • Replacement piping
    • Showers
    • Bathrooms
    • Kitchen Sinks
    • Toilets
    • Fully Insured
    • Guarantee/Warranty
    • 24/7 Breakdown Response

    Go to our plumbing page now

    • Hot water cylinders (vented & unvented)
    • Breakdown
    • Repairs
    • Installation and movement of radiators
    • Central heating upgrades
    • Underfloor heating set up, diagnosis and repair


    • OFTEC Registered
    • Fully Insured
    • Guarantee/Warranty
    • 24/7 Breakdown Response
    • 95% of boilers repaired in 1 hour
    • 21 years experience in the business
    • Service Plan – includes annual service, unlimited call-outs, with unrestricted parts and labour.
      • Go to our heating page now


      Lettings & Commercial Property Maintenance
      The Bentley Group is now offering bespoke service contracts for letting agents and commercial properties.

      This includes managing holiday lets:

      • Preparation for guests
      • Property maintenance
      • Meet & Greet Services

      We can also provide bespoke breakdown cover and service plans for commercial facilities and letting agents too – covering all your heating, plumbing and electrical needs under one policy.

      Please call 07929 333356 or contact us using the form at the bottom of this page for details.

      Serving Suffolk, Norfolk, Essex, and Cambridgeshire

      Years Established

      Hour call out

      With Our RAF Engineering Expertise, You Can Be Sure Bentley Group Will Come To Your Rescue Every Time

      Bentley Plumbing Can Help With Blockages, Water Leaks, Replacement Piping, Outside Taps, and more.

      As Well As Servicing and Installing Oil-Fired Boilers, We Can Also Create The Perfect Housing For Them Too!

      Seriously - 95% Of All Breakdowns Fixed Within One Hour. That's A Fact!

      Call For a Quote:

      07929 333356


      • We are fully insured

      • Provide guarantees/warranties

      • We are OFTEC registered

      • We provide 24/7 breakdown response

      • We repair 95% of boilers within 1 hour

      • We have 21 years experience in the business

      • Nope, that’s not our new van below … we just love the classics, even if they’re not Bentleys. And yes that is Kevin driving!

      Ensure Your Peace of Mind With Bentley’s Breakdown & Service Cover



      Our domestic oil boiler and heating breakdown cover and service plan starts from just £25 per month. It includes:

      • Annual service
      • Unlimited call-outs per year
      • Unrestricted parts parts and labour.

      We are a trustworthy reputable company. We live in the real world and we do answer our phones or reply to messages promptly.

      We recognise the need for customers to have a fixed monthly fee giving total cover at all times which can be particularly useful when money is limited or just to provide peace of mind. So we are here to help. We use original manufacturer parts (subject to availability) and not cheap alternatives. All of our work is covered for a minimum of 12 months from the time of fitting (parts and labour inclusive).

      We’ll help to prevent failures and, if the worst happens, we’ll be there quickly to repair them. We offer the product (we have an extensive stock of parts carried on our vans at all times) and administer it directly. It keeps it simple. It also ensures there are no delays, call centres or unnecessary paperwork to deal with when you just need support.


      What’s covered?

      All components associated with your heating and hot water system that causes a heating or hot water failure, whether mechanical or electrical.

      Additional key features of our breakdown cover and service plan include:

      • Flexible payment plans
      • All ages, makes and models covered, subject to parts availability
      • All work undertaken includes 12 month parts and labour warranty
      • 24 hour customer service – prompt call backs and reaction

      Bespoke breakdown cover and service package available on request for industrial and commercial customers

      Did you know that thanks to our experience and knowledge as an oil boiler specialist, we work closely with leading oil-fired boiler manufacturers, carrying out repairs on their behalf? Well we do. Plus we carry an extensive range of original manufacturer parts on all of our vans to ensure you don’t have to face any unnecessary delays.

      Contact Us

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      Epsilon House, MasterLord Office Village, Ransoms Ind Est, Ipswich, IP3 9FJ

      07929 333356